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Choosing a Pool Builder
When choosing a pool builder, be sure to ask these questions:
The Company
- Is the company financially stable?
- Does the company have a favorable Dun & Bradstreet rating?
- Are checks made out to a business or to an individual checking account?
- Does this company do business in more than one city?
- Is there a complete showroom with model pools on display?
- Is the company licensed, bonded and insured?
- Does the company belong to any trade or business organizations?
- Do any homebuilders trust this company as a “preferred” pool builder?
- How long have they been in business under the current ownership?
The employees
- How many employees does the company have?
- Do they hire Master designers, experienced project coordinators and experienced project superintendents?
- Will they use unskilled in-house labor to build your pool?
- Does the company insist on a drug-free workplace?
The Craftsmen
- Does this company use only licensed, bonded and insured trade contractors?
- Do they hire specialists with years of experience in their trades?
The Materials
- Is the company using the highest quality materials?
- Do they use fiber-mesh in their concrete?
- Do they use #10 or larger wire in all their pool equipment installations?
- Are they using NSF International Certified, approved and pressure tested schedule 40 PVC?
- Are they using pneumatically applied Shotcrete?
- Are they using real or knock-off products of inferior quality for interior finishes and decks?
- Do they have a drafting department to ensure accurate measurements and minimize building errors?
- Do they build to different specifications in expansive soil?
The Equipment
- Do they use uniform equipment or mix-and-match equipment from different vendors to cut corners?
- Does the company offer only genuine Hayward pumps, filters, and heaters?
- Do they offer the Polaris Caretaker In-floor cleaning system with a 99 percent clean guarantee?
The Warranty
- Will the company remain in business to honor your warranty?
- Do they have a Customer Care Department?
- Do they offer lifetime warranties on major components of the pool such as the pool shell, Pebble Tec interior finish and in-floor cleaning system?
- Do they allow you to transfer the warranty in the event that you sell your home?
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